Warranty
Warranty information
At Scootgeek, we are dedicated to providing our customers with top-quality electric bikes and scooters designed for long-lasting performance. Our comprehensive warranty policy reflects our confidence in the durability and reliability of our products. Your purchase of our electric bikes comes with a 1-year warranty.
This warranty ensures that any manufacturing defects or faulty components encountered within the warranty period will be promptly addressed, with repairs or replacements provided at no additional cost. Please keep your proof of purchase handy for reference during warranty inquiries. We aim to deliver worry-free riding experiences for our customers, standing behind our products every step of the way.
The warranty covers use during light rain and riding through puddles on the ground, but not soaking in water or exposure to strong rain for prolonged periods of time. Use in these conditions will invalidate the warranty.
How do I make a claim?
To make a claim please contact us at Scootgeek on support@scootgeek.com