Billing Terms and Conditions

Welcome to Scootgeek!

When you shop with us, we want you to have a seamless and transparent experience. This page outlines our billing terms and conditions to ensure there are no surprises along the way.

1. Payment methods

We accept the following methods of payment:

  • We accept Visa, MasterCard, American Express, Discover, Diners Club, Maestro, Shop Pay, Apple Pay, UnionPay, and Google Pay.

Your payment details are secure with us. We use industry-standard encryption to protect your information.

2. Pricing Policy

All prices displayed on our website are in British Pounds (GBP) and include tax, where applicable. We strive to ensure the accuracy of the pricing, but errors may occur. If we find a price error on your order, we'll notify you immediately. You can confirm your order at the correct price or cancel it.

3. Billing information

Please ensure that the billing information you provide is accurate and matches the information on file with your bank or credit provider. Incorrect information may cause delays in processing your order.

4. Order confirmation

After placing your order, you will receive an email confirmation containing your order details. This confirmation does not constitute an acceptance of your order, but rather a confirmation that we have received it.

5. Refusal of Transaction

We reserve the right to withdraw any products from this site at any time and/or remove or edit any materials or content on this site. At our sole discretion, we may refuse to process a transaction for any reason or refuse service to anyone at any time. If we cancel your order, we will notify you by email and recredit to your account any sum deducted by us from your credit card or original method of payment as soon as possible, but in any event within 15 days of your order.

6. Modifications to Services and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part or content thereof) at any time, without notice.

7. Complaints and Claims

If you have a complaint or a claim, please contact our customer support at support@scootgeek.com. We aim to respond to all enquiries within 48 hours.

8. Refund Policy

For details on refunds, please refer to our return and refund policy.

Thank you for shopping with us. We appreciate your trust and look forward to serving you!